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Reception And Appointment Making – No One Wants Their Details Taken

March 6, 2019

Customers do not ring your business to have their personal details, data entered but still in Australia we are seeing

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Australian Outsourcing

Offshoring and Outsourcing is not limiting

November 3, 2017

Australian Outsourcing – you have options The debate rages on as to whether the expertise to conduct the traditional outsourced

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Being put on hold is a good thing!

It’s good to be put on hold during your call

November 3, 2017

Dear Caller, It was always about you, Dear Caller. Did you know that when we put you on hold, this

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Pet peeves

4 Pet Peeves of your Virtual Receptionist

November 3, 2017

Our Virtual Reception Customer Carer’s spend their days putting the hats on as different businesses and attempting to put their

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