
Reception And Appointment Making – No One Wants Their Details Taken
March 6, 2019
Customers do not ring your business to have their personal details, data entered but still in Australia we are seeing

Offshoring and Outsourcing is not limiting
November 3, 2017
Australian Outsourcing – you have options The debate rages on as to whether the expertise to conduct the traditional outsourced

It’s good to be put on hold during your call
November 3, 2017
Dear Caller, It was always about you, Dear Caller. Did you know that when we put you on hold, this

4 Pet Peeves of your Virtual Receptionist
November 3, 2017
Our Virtual Reception Customer Carer’s spend their days putting the hats on as different businesses and attempting to put their