Have you been looking for Virtual Reception, Virtual Office Support or a Virtual Call Centre for your
Medical or Allied Health Clinic?

 

GO Health Reception has you covered with our friendly and proactive virtual customer carers

When you decide to partner with us:

  • We LISTEN to you.
  • Every step of our process is customisable.
  • All GO Health Reception Team Carers are FRIENDLY, PROFESSIONAL and FULLY TRAINED.
  • Your patients will think that your GO Health Reception Team Carers are sitting in your office.
  • All your calls are RECORDED and automatically emailed to you.
  • SAVE MONEY!  No longer do you need to consider having a full-time Medical Receptionist at your office.
No more missed calls sticky note

You will never miss a new-patient opportunity with the peace of mind that every call will be answered professionally, giving you the time to focus on what's important, your patients.

Our GO Health Reception Team Carers offer a fully inclusive professional answer and appointment service Australia Wide.

Impress your clients

We lead by going above and beyond with our customer service. Prospects, patients, and clients respond when treated with exceptional service, in fact 70% of consumers say they will spend more with companies that provide excellent service.

Impress your patients by utilising our GO Health Reception, virtual Call Centre services.

Get Started Now sticky note

Take advantage of our complimentary Brainstorming session to explore how GO Health Reception can free up your time to do what you love while contributing to your success.

Offering professional Call Forwarding Service, Cliniko Support, and  Phone Answer Service across Australia.

Make a POSITIVE DIFFERENCE in your clinic today

FREE Brainstorm!

Take advantage of your FREE Brainstorm to plan how
GO Health Reception can handle your customer care,
while you focus on your patient care.

Get started with GO Health Reception today. Offering professional Call Forwarding Service,
Cliniko Support, and Phone Answer Service across Australia.

Use another appointment program? -  That is ok.
We currently log into 16 different customer management systems including Google Calendar.

NO Lock In Contracts!

There is nothing to tie you down! You have complete flexibility in
customising the process, approach, and support to your needs.

Let’s get in touch to brainstorm how best we can help in your clinic.

How does it work?

It's simple and seamless! 

Our live health and medical reception services help you to become
organised, prepared and in control, taking the stress out of
running your clinic switchboard and managing appointments and enquiries.

Our virtual clinic reception solution provides you with a friendly, professional call answering and messaging service, online calendar management, client database management and even team management and patient support all tailored to fit your needs.

To your callers, it’s as if we were sitting in your office!

Your GO Health Reception team love to create positive experiences and
engage your callers with professionalism and friendliness.
We treat each of your callers as if they were our own.

A Small Sample of our Client Testimonials

Hi GO team. Have just listened to the 5 calls from today and wanted to thank you. I am was very happy with how you helped each of the clients including the orthotic enquiry. Nice work!

Lyn

Podiatry WA 10 Jan 2018

I've been meaning to let you know that Ive had lots of great feedback of late about our lovely reception staff!! Thank you for your help and care.

Vanessa

Multi-Modality Clinic Sydney

Hi Everyone - Love your work! Team GO - lots of new clients coming through - its fantastic. - Keep doing your great work. 🙂 Remedial Therapies SA 8 Jan 2018

Margaret

Remedial Therapies SA 8 Jan 2018

Just had some fantastic feedback from a client who was super impressed with your help in organising their appointment.. Keep crushing it ! July 2017

Criag

Podiatry VIC

Received some lovely feedback from a patient saying how lovely the receptionists are every time she calls! Sofia was in quite a bit of distress and in tears on the phone on Wednesday and whoever she spoke to went out of her way to reassure and console her. But she made a point that it wasn’t the first time and she loves how friendly you guys are when she calls. Terrific to hear and wanted to pass on my thanks Go Team. July 2017

Lisa

Osteopathy VIC

“Hi Team, I just want to say thank you for your help with the business so far. I am so glad I moved reception, you guys have been so accommodating and helpful. You are more expensive than my previous service but worth every cent more! I know a few little mistakes have been made but it is nice to know that you are working to change them and that the people talking with my clients care and are also trying to help me with my business! Thanks! Heidi June 2017

Heidi

Psychology & Mediation WA

After providing feedback for the carers I am very impressed at how quickly your Carers have turned the customer care and overall effectiveness around. Feeling very positive and also appreciate knowing that any concerns will be handled. April 2017

Cecilia

Massage Therapy QLD

We are very grateful for the work the Carers are doing especially in these times of team changes and busy patient times. April 2017

Mary

Speech Therapy

It’s been a pleasure working with you all as the business grows. You are a wonderful bunch of people who have made running my business super easy. Once Bubs and I are settled we will be back requesting your services. Enjoy the movie tickets for the team. March 2017

Jasmine

Psychologist