Fantastic job team! The team is really confident with the phone calls now and know the information like the back of their hand! I have been really impressed with how much information you are able to give the patient. It really sounds like you run the place!

"Thank you for the update.  Hope you and the lovely carers at GOHealth have a wonderful Christmas party. Well deserved!

Great work whole team! Thank you for your professionalism and for being an important part of our Physiotherapy Team here in WA.

In reference to this call number: 20210714103859 Great work to this GO Carer for offering our other practitioners even though the client was referred to Dave directly. The language advising we have a great team that is available to help is amazing! The client is in great hands with our other practitioner.

Fantastic week team!! Well done. A cracking week so far, 12 new patients and 💯 rebooking rate!! Fantastic work guys. Really well done and a great start to the year 🙌

Client email feedback: " What great customer service you just gave me, Thank you for assisting and answering all my questions. You don't often get that these days so that was really cool to connect with you [Surfing wise] the way we did. Got your email with all the appointment details thanks, I'm really looking forward to meeting Darce. 

A new patient had advised that "The receptionists are amazing," as she detailed that we are doing the job so well and are not lazy receptionists like a lot of people over the phone she has spoken to for other health businesses. Great work team this is an awesome compliment! - Foot Clinic Qld July 2020

Thank you for giving us the additioal help! We appreciate your support now and over many years! I'm always getting comments about how good the person over the phone is. They always think they must be sitting at our reception desk in Richmond. Let's keep in touch as government policies are changing daily.

High Appraisals from patients regarding the GOHealth Carers phone manner. Great Job everyone! Keep up the awesome work.

I/B Email 14/02/2020 at 4.41pm "Good day team I would like to thank you for all your hard work over the last 12 months. The clinic is working well and we are able to grow with confidence that we can manage the increase load when it comes. "

Just had a lady on the phone and she wanted to thank Carer Kirsty for all your help with getting her orthotics sorted. She had her questions all answered and is very happy.

Really pleased with the support and it is going really well. Would love us to train the Medical Centre Reception Staff where we have our rooms who are shades of green compared to our, GO Health Carers. Really looking forward to 2020 and we will do an update in January.

Thanks so much for the heads up. You guys at GOHealth have been terrific all year and deserve the break. We hope you all have the best Christmas period. on

Hey Team, Just wanting to let you know that a patient I had today Tom provided me with some amazing feedback in regards to our call team and custom service. He is someone who has working in hospitality his whole working career and was so happy with your professionalism and ease with booking. He could not have spoken more nicely about his experience calling us and was more then happy with me to pass on the feedback. Great work team! keep it up! 3/10/2019 Email