Have you been looking for Virtual Reception, Virtual Office Support or a Virtual Call Centre for your
Medical or Allied Health Clinic?

 

GO Health Reception has you covered with our friendly and proactive virtual customer carers

When you decide to partner with us:

  • We LISTEN to you.
  • Every step of our process is customisable.
  • All GO Health Reception Team Carers are FRIENDLY, PROFESSIONAL and FULLY TRAINED.
  • Your patients will think that your GO Health Reception Team Carers are sitting in your office.
  • All your calls are RECORDED and automatically emailed to you.
  • SAVE MONEY!  No longer do you need to consider having a full-time Medical Receptionist at your office.
No more missed calls sticky note

You will never miss a new-patient opportunity with the peace of mind that every call will be answered professionally, giving you the time to focus on what's important, your patients.

Our GO Health Reception Team Carers offer a fully inclusive professional answer and appointment service Australia Wide.

Impress your clients

We lead by going above and beyond with our customer service. Prospects, patients, and clients respond when treated with exceptional service, in fact 70% of consumers say they will spend more with companies that provide excellent service.

Impress your patients by utilising our GO Health Reception, virtual Call Centre services.

Get Started Now sticky note

Take advantage of our complimentary Brainstorming session to explore how GO Health Reception can free up your time to do what you love while contributing to your success.

Offering professional Call Forwarding Service, Cliniko Support, and  Phone Answer Service across Australia.

Make a POSITIVE DIFFERENCE in your clinic today

FREE Brainstorm!

Take advantage of your FREE Brainstorm to plan how
GO Health Reception can handle your customer care,
while you focus on your patient care.

Get started with GO Health Reception today. Offering professional Call Forwarding Service,
Cliniko Support, and Phone Answer Service across Australia.

Use another appointment program? -  That is ok.
We currently log into 16 different customer management systems including Google Calendar.

NO Lock In Contracts!

There is nothing to tie you down! You have complete flexibility in
customising the process, approach, and support to your needs.

Let’s get in touch to brainstorm how best we can help in your clinic.

How does it work?

It's simple and seamless! 

Our live health and medical reception services help you to become
organised, prepared and in control, taking the stress out of
running your clinic switchboard and managing appointments and enquiries.

Our virtual clinic reception solution provides you with a friendly, professional call answering and messaging service, online calendar management, client database management and even team management and patient support all tailored to fit your needs.

To your callers, it’s as if we were sitting in your office!

Your GO Health Reception team love to create positive experiences and
engage your callers with professionalism and friendliness.
We treat each of your callers as if they were our own.

A Small Sample of our Client Testimonials

Hi Appraisals from patients regarding the GOHealth Carers phone manner. Great Job everyone! Keep up the awesome work.

Anna

Osteopathy ACT 30 March 2020

I've been meaning to let you know that Ive had lots of great feedback of late about our lovely reception staff!! Thank you for your help and care.

Vanessa

Multi-Modality Clinic Sydney

Good day team. I would like to thank you for all your hard work over the last 12 months. The clinic is working well and we are able to grow with confidence that we can manage the increase load when it comes.

Pierre

Anesthesiology QLD - 14th Feb 2020

Just had some fantastic feedback from a client who was super impressed with your help in organising their appointment.. Keep crushing it ! July 2017

Criag

Podiatry VIC

Just had a lady on the phone and she wanted to thank Carer Kirsty for all your help with getting her orthotics sorted. She had her questions all answered and is very happy.

Joy

Podiatry Qld - 27th Jan 2020

"Really pleased with the support and it is going really well. Would love us to train the Medical Centre reception staff where we have our rooms who are shades of green compared to our, GOHealth Carers. Really looking forward to 2020 and we will do an update in January."

Heidi

Psychology WA 23 Dec 2019

"Our Doctor called very impressed with the level of care, especially a call last week that was a real stand out for him. Great work team.

Dr Grant

Vein Specialist - 29 Aug 2019

Great to listen to the calls and how well you are booking in clients for the girls for ongoing scheduling into holidays and term 4..... Thanks Again.

Vanessa

Speech Pathology - NSW 25/09/2019

Thank you for the additional help. I'm always getting comments about how good the person on the phone is. They always think they must be sitting at our reception desk in Richmond. Let's keep in touch as these government policies are changing daily.

Aaron

Functional Science VIC 24 March 2020